Villa Services

WHATS INCLUDED IN THE PRICE

Cleaning

The villa will be clean on your arrival and will be cleaned at the end of your stay. If you require addtional cleaning this can be arranged for a fee please contact us to find out more.

Linen

On arrival you will find enough bedding and towels for your party to last for the duration of your holiday. If you are staying for a 2 week period a change of bottom, top sheet and pillow case will also be provided. Please note that beds will be unmade on arrival which will allow you to decide on your ideal sleeping arrangements. If at anytime you feel you would benefit from extra blankets just let us know when you are in resort and we will be happy to provide them. Please note that you are not expected to wash the linen or the white towels this will be done for you at the end of your stay.

Sample Itinery & Information Pack

All guests will be issued with sample suggested itinery of things to do and see whilst they are on holiday at Villa Hanorah. We will also supply a detailed information pack that will contain everything you need to know to ensure your trip runs as smoothly as possible. Things we include range from currency ready reckoners to check lists of essential items or tasks you should carry out prior to departure.

Free Travel Planning

Included in our price is free travel planning. This can include researching the best value flights, car hire deals or even overnight stays to places of interest such as Ephesus or Cappadocia for example. Just request this service when enquiring as realise some guests prefer to do this for themselves.

Utilities – Reasonable use of electric and gas and the internet are included in the price. We reserve the right to charge for unreasonable usage. What we would consider unreasonable is where the electric units used are more than the seasonal average per week with an extra 20% added on top for good measure. This would normally only occur if the air-conditioning or other utilities were left on when your party is not in the property. In addition only 2 hours per day of internet are included in our weekly prices.

EXTRA SERVICES NOT INCLUDED IN THE PRICE

Transfers

Transfers are not included in the price and should be arranged and paid for separately to your holiday. Tansfers cost £50 each each during low season and £60 each way during high season. You can also hire our driver for days trips at £35 per day. This will include tour guide duties if required.

Baby Sitting Service

If you have young children and would like some time on your own either during the day or in the evening we can also supply a baby sitting service. A daily rate would be £15 per hour or £40 for an overnight stay. Click here to find out more.

Private Cook

If you would like to have a traditional Turkish Meal cooked for you in the Villa whilst you sit back and relax just let us know. The meal will cost £18 per person and will include all cleaning up. So if you have a special occasion during your visit why not spoil yourself or someone else.

PROBLEMS IN RESORT

If you experience problem with the facilities fixtures or fittings please let us know as soon as they occur. Everything should work well and if it doesn’t this would indicate a problem. So if the shower is not working or anything else let us know and we will be able to resolve it for you normally on the same or next day.

SAFETY

Safety is very important to us and there are 3 smoke alarms, 2 fire extinguishers and a first aid kit for your peace of mind.

Tiled Floor and Marble Staircase

Please note that the floors are tiled and as is traditional with a Turkish summer house we have a spiral marble staircase both can be become slippery when wet. We would ask in the interests of safety that all guests join in the tradition of wearing house shoes in the villa which can be purchased cheaply from Town at about £1 a pair. If you are unsteady on your feet or have very young toddlers whom you can not supervise at all times then this holiday house might not be suitable for you.

WELCOME BOOK & GUEST SUGGESTION BOOK The property contains a welcome book with nearly 100 pages of information including how to use the utilities, route maps of the local area, Turkish menus and just about everything you need to know about Dikili and the surrounding areas. We have a guest comment and suggestion book where previous guests recommend their favourite places to eat or see.

CHANGE OVER DAYS AND TIMES

We are flexible where possible on which day you can arrive but this is normally dictated by the previous booking. Contact us to find out more.

ARRIVALS AND DEPARTURES

Guests will be asked to leave the villa at 11:00 on their day of departure. Arrivals will be able to take possession at 16:00. This will allow adequate time to clean the property. If your arrival does not fit in with these times we will where possible accomodate you or endeavor to find somewhere where you can leave your cases. You must pre-arrange this with us if you do require assistance.

ENVIRONMENTAL POLCIES

The villa is equipped with a solar power heating unit for hot water. We also use a bore hole rather than mains water. We encourage all guests to

FACILITIES

Water

The villa benefits from an independent supply of water which in Turkey is a big deal. In the summer months water supplied from the mains is often switched off for hours at a time. If this happens you will not be affected. The water is heated by solar power which means that if the electric is switched off your water will remain piping hot.

Cooking Facilities

We have installed an electric oven and a gas hob. There is a good reason for this. If the electric fails you will still be able to cook on the hob. Gas in Turkey is not supplied by the mains but by mobile containers so you will always have gas.

Candlesticks

If the electric does fail during your stay we have filled the villa with 8 large wrought iron candlesticks which were bought not only for their decorative value but to provide light in a situation like this.

Fridge/Freezer

If you have bought food you will want to make sure it does not spoil. The frost free fridge freezer we have bought if left closed during a power failure will keep food in the freezer frozen for 72 hours if not opened and in the fridge for 7.

Click here for a complete list of fixtures and furnishings.

Finally, we have worked hard to turn the property into a relaxing and comfortable base, and to make it a real home form home. Please enjoy it, please respect it.

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