Holiday Insurance

It is a condition of booking that you should take out adequate holiday insurance. The cost of insurance has fallen in recent years, shop around for the most competitive product but keep an eye on the level of cover. Some suggestions for finding insurance include:

The Internet
Major Supermarkets
Major Health Care Stores
Banks
The Post Office

Ensure the policy cover at least the following items

Cancellation of the holiday
Cutting short your holiday
Illness
Injury
Delayed or missed connections
Liability for accidents to others
If you are planning any hazardous sports or activities on your holiday, ensure you are covered for them, if not it could invalidate your policy.

Once insured, ensure you understand what you are covered for.

Have an understanding of what your cover entails.
Keep any bills or receipt that may be necessary to support a claim.
Take a copy of the insurance cover with you and make sure you have their number handy.
Normally is an item is stolen you will need to notify the local police and have written confirmation that this has happened.

Check your policy thoroughly and know what is expected of you.

Visa Regulations in Turkey

All UK visitors to Turkey are required to pay £10 sterling upon arrival for a visitor’s visa. This also includes children and infants. Only £10 notes will be accepted. Scottish pounds will not be accepted

If you are not a UK national then we suggest you check the requirements in place for your own nationality as rules vary from Country to Country. You can do this by calling the visa line of the Turkish Consulate 09068 347 348.

Passport Regulations: You will require a full 10-year British Passport when visiting Turkey and at least 6 months should be remaining. Again, if a different nationality check your requirement with your own Embassy or the Turkish Consulate.

Important Note: It is possible that passport and visa regulations will change from time to time. We would therefore advise that you check well in advance of your departure with the Turkish Consulate on the conditions in place at the time. Please remember that it your responsibility to hold a valid passport and obtain an entry visa. We will not accept responsibility for guests who fail to posses the required documents.

Personal Safety

Dikili has a low crime rate but ensure you take all reasonable precautions during your stay. Do not accept drinks or lifts from strangers. Women should take care if walking on their own late at night, and should take a taxi if possible. When using taxis use reputable firm, and request the same driver each time where possible. We recommend that you rent a safety deposit box from the Mysia hotel for money and valuables. The villa has bars on all windows and doors, which is common practice in Turkey. This allows windows to be opened at night safely, but ensure that you have the keys to the 2-gated doors on the ground floor and also the terrace door on the 1st floor, in an assessable place in case of emergency.

Safety in the Villa: The villa complies with all local safety laws, however these may not be as stringent as in your own Country. We have worked hard to ensure that the villa is a safe and comfortable environment, but advise you use caution in the following areas, personally and especially where children are concerned.

· The 1st floor terrace area – ensure children are supervised at all times and lock the door to the terrace when not in use.

· The villa has tiled floors and a marble staircase, these can become slippery when wet.

· Take care with Utilities ie Gas and Electricity

· The Kitchen area in general including knives and other utensils.

· Sun Care

· Whilst at the beach or swimming in the sea.

· Whilst using swimming pools

· Whilst using swimming pools

· When driving

Doctor Service

There is a doctor available at the Mysia Hotel.

Condition of the Accommodation

If any problems become apparent with the accommodation during your stay such as

Broken appliances
Pest infestations such as cockroaches, ants or other insects.
Cleanliness
Alternatively, any other concern in relation to the property you should contact us as soon as possible. We will then endeavor to address your concern within a reasonable timescale.

A telephone number and a phone card will be provided in your welcome pack for this purpose, the phone card will allow you to contact us at no cost to yourself, but should only be used for this purpose.

It is extremely unlikely that this will occur, as we pride ourselves on providing high quality goods and standard of cleanliness. However we are based in England and not able to check the property at the end of each stay, and would appreciate knowing if our high standards are not being met by the management company

Mosquitoes

The mosquitoes in Turkey do not carry malaria but can be a nuisance nether the less. You should cover up in the evenings when outside and use a protection spray. We would also recommend that you purchase a plug in tablet protector in each sleeping room at night. These can be purchased in Turkey or at home, although the Turkish brands do seem more effective. For children we would recommend only using a child friendly spray, or one formulated for sensitive skin.

Sun Protection

Sun safety is extremely important. We would ask that you check out up to date advice from your GP.

Smoke Alarms

Smoke alarms are fitted in the open plan area on the ground floor, and in both bedrooms.

Fire Extinguishers

Fire extinguishers are available in the ground floor open plan area, and outside the bedroom area.

Telephones

There is a local telephone service available in the villa which can be used free of charge for calling local taxis or ordering take aways. Friends and family can also call the villa at any time should you need to keep in touch during your trip. Before you go we will provide with the details of how they can phone the villa for the competitive rate of only 7p per minute. An international telephone service is provided from the hotel Mysia should this become necessary. However, it is more cost effective to purchase a telephone card from the post office and use a public phone box for international calls.

Shops

There is a shop located within 5 minutes walk which will offer the basics only. For fresh produce, you should venture to the Town Centre. The market in Dikili in on Tuesdays. For more information on the facilities in Dikili please click here.

Water

Although the water in Turkey is chlorinated, it naturally contains a higher mineral content than the UK. We therefore recommend that you use bottled water.

Terms & Conditions

You will be asked to agree to a standard set of terms and conditions when booking your holiday online through our console. For those booking manually you will be ask to fill and return the below terms and conditions booking form before your booking is confirmed.

Terms & Conditions

Turkey is a developing Country

If you have not been to Turkey before it is useful to know that it is still a developing country, and the infrastructure is not perfect. This means that it is not unusual for the water or electric to be shut off for short periods. Although there have been many improvements in recent years, the pavements (if they even exist), can be quite high or in poor repair. Due to the long hot summers Turkey can be quite dusty, so for walking around we recommend a pair of sensible shoes or slip ons, which can be easily wiped. It is also the Turkish custom to remove shoes when you enter a house so please remember this is you are invited into any.

Building Work: As Turkey is developing there is a lot of construction work in nearly every area. As the economy improves, old housing is being replaced with new. It is also not unusual to see half finished buildings with people living on the lower levels. This is to avoid paying tax for as long as possible, which is due on completion. Major building work is not allowed in Turkey during the months of April to October. However, minor work may take place during these months. If there is any that becomes apparent to us and is likely to affect your holiday in any way, we will tell you at the time of booking, or if you have already booked then we contact you when it becomes known to us.

Currency & Money: We recommend that traveler cheques be purchased for majority of your holiday money. You should also take a small amount Turkish currency with you in order to buy essential sundries upon your arrival.

Money can be changed at the post office in the town centre. There are facilities at the hotel but the rate might not be as competitive. Credit cards are also widely accepted in Turkey. Money can also be dispensed from cash machines using credit cards or debit cards with the following symbols Cirrus or Maestro. However, be aware that this method can incur a charge, check with your bank before you depart. The currency can fluctuate on a daily basis; keep a close eye on the exchange rate to decide the best time to exchange money or traveler cheques.

Driving: You must be over 21 to drive a car in Turkey and of course hold a valid driving license. Contrary to popular belief driving is strictly regulated in Turkey and the traffic police are evident nearly everywhere. Speedometers are widely in use and we suggest you check with your car hire company upon pickup the local laws that are in operation. We would strongly advise you to look out for the speed signs and stay within them at all times.

Watersports: Any watersports or other hazardous activities you engage in are at entirely your own risk and may render your insurance invalid if they have not been specifically included in the cover.

Health Information: Facilities, hygiene and diseases vary throughout the world. We advise that you discuss your specific needs well before your trip commences. You can contact your GP or obtain the Department of Health’s free leaflet Health advice for travelers by phoning 0800 555 7777 for UK visitors. You should also discuss what immunizations might be necessary for a trip to Turkey. You are strongly advised against Scuba diving 24 hours before you intend to travel by air.